Something diff n nice style
Thank you so much, Shayleen! It's great to hear you loved the unique style of our Classic Combo. It’s our mission at Tavalon to deliver not only premium products but also a refreshing experience that stands out. Knowing that you enjoyed something a little different truly makes our day! If there’s anything else we can help with or if you’re looking to try something new, we’re always here for you. Thank you for being part of our Tavalon family!
Love the products, great service and very quick postage. No complaints at all.
Thank you so much, Janette, for your kind words and amazing 5-star review! We’re so excited to hear you loved your Gravity Teapot and had a smooth experience with us. At Tavalon, our mission is to create products that bring joy and elevate every tea moment, so it’s heartwarming to know we're hitting the mark. If you ever want to explore more, our premium loose leaf teas pair beautifully with the teapot! And as always, if you need any assistance, we’re here for you. Enjoy every sip! We appreciate your love and support.
I have long awaited for a ingenious idea like this to come into fruition, being a herbal tea drinker for years it's always been difficult trying to find something to dispense or diffuse my tea now I never need to worry about this again thanks to Tavalon it's absolutely awesome, I highly recommend this company and look forward to many years of buying from them 🦋🌺🦋
Birdie, thank you so much for your glowing review of our Gravity Teapot (SCHOTT Duran® Glass). It's absolutely exciting to hear this innovative teapot has made your herbal tea drinking experience more convenient and enjoyable. We are dedicated to providing high-quality products to our customers such as yourself, and we are so happy that you have had a positive experience with us. Many thanks again for taking the time to share this detailed feedback. We look forward to serving you for many years to come. Cheers to delicious tea! 😊
Been craving taro lattes for the past few weeks now and decided to make it on my own recently. This was the first mix I purchased and upon making it and finishing the bag, it was okay.
I tried different portions with following the instructions. The recommended 2-3 heaping teaspoons brought a light taro flavour; anything more than that and the flavour becomes a little more stronger, but with the cost of having the latte ending up with a 'goopy' texture. The taro mix could've been more pronounced as my sweet tooth is a bit stronger than most, but for most people, if you're looking for a start in taro lattes, this isn't a bad mix to start off with, it just wasn't up to par with what I was looking for unfortunately.
Dear Russ, thank you so much for taking the time to leave such detailed and honest feedback and sharing the images! We’re sorry to hear that the flavour didn’t quite hit the mark for you, especially since you pointed out your “sweet tooth is a bit stronger than most.”
This is one of our best-selling, popular products that fly off our shelves quickly and we need to restock consistently for optimal freshness and best flavour, and it’s really sad to hear it didn’t meet your expectations as someone who craves more sweetness.
Just as a suggestion, if the texture’s getting a bit goopy with more powder, a sweetener like honey, maple syrup, or even a dash of stevia could help give you that added sweetness without affecting consistency, provided you like to add sweeteners. This way, you can keep the mix lighter while still getting that extra sweetness. We really appreciate you giving our Taro Latte Mix a try, and your input is incredibly valuable as we work to make every cup just right.
We’ll definitely consider your feedback for future improvements. We’re grateful for your support and hope we can create a mix that perfectly matches your taste. Until then, thank you for helping us get better with your insights!
If there’s anything we can help with or more suggestions you’d like to share, please reach out.
I recently rated as 4 stars because there were no instructions for the different attachments. The company reached out and gave me detailed instructions, very happy that I will now get the full benefit of the 3 different attachments.
Thank you so much for updating your review and for giving us a full 5 stars! We’re thrilled to hear that the instructions helped and that you’re now getting the most out of your frother attachments. It’s customers like you who make our day—your kind words and understanding mean the world to us. If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out. ☕