Dear Russ, thank you so much for taking the time to leave such detailed and honest feedback and sharing the images! We’re sorry to hear that the flavour didn’t quite hit the mark for you, especially since you pointed out your “sweet tooth is a bit stronger than most.”
This is one of our best-selling, popular products that fly off our shelves quickly and we need to restock consistently for optimal freshness and best flavour, and it’s really sad to hear it didn’t meet your expectations as someone who craves more sweetness.
Just as a suggestion, if the texture’s getting a bit goopy with more powder, a sweetener like honey, maple syrup, or even a dash of stevia could help give you that added sweetness without affecting consistency, provided you like to add sweeteners. This way, you can keep the mix lighter while still getting that extra sweetness. We really appreciate you giving our Taro Latte Mix a try, and your input is incredibly valuable as we work to make every cup just right.
We’ll definitely consider your feedback for future improvements. We’re grateful for your support and hope we can create a mix that perfectly matches your taste. Until then, thank you for helping us get better with your insights!
If there’s anything we can help with or more suggestions you’d like to share, please reach out.
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